Human Resources Generalist

You don't have to be an employee long before you understand the SSOE difference. It goes back to our history of reinventing ourselves for new markets, serious rates of growth year after year, and being ahead of the curve in technology. Those are the achievements of a company that rewards talent and effort in ways that mean the most to the individual.

When you work at SSOE, you work with the best and you're a part of something bigger than yourself. And providing the best possible workplace for our employees gives us a competitive advantage-helping us attract and retain top talent and drive better business results.

We are looking for passionate Human Resources talent to join our growing company. If you are interested in being part of a dynamic team and contributing to our success, we want to meet you!

At SSOE, we don’t just talk about the future, we build it. As a leader in industry AI adoption, we empower our team to work smarter by providing responsible access to the industry leading AI Large Language Models, vibe-coding platforms, and securely integrating advanced tools into every role. From day one, you’ll receive the training and support needed to leverage AI as a core tool for enhancing productivity, sparking creativity, and streamlining complex workflows.

The following duties are typical of the position, but are not all encompassing:

Hiring and Onboarding

• Drafting employment contracts
• Registering new employees in the company's systems
• Coordinating the delivery of work equipment and tools

Incident Control

• Monitoring and controlling vacations, sick leave, permits, absences, and deductions
• Handling termination processes and deregistration in internal systems
• Conducting exit interviews

Employee Counseling and Development

• Assisting managers with staff counseling and development
• Providing assistance with the corrective action program

Benefits Administration

• Under direction and in partnership of Corporate Benefits Team:
• Administering major, minor, and life medical insurance policies
• Annual renewal with providers and follow-up on claims and employee inquiries
• Assists with organizing, communicating, and implementing benefits and perks
• Maintaining relationships with providers and conducting internal benefit campaigns
• Providing employee support and problem resolution

Policies and Procedures

• Assist in drafting policies and procedures
• Updating the internal portal

Organizational Development

• Assist HR Manger with accessing the work environment, performance evaluations, and training needs of employees
• Applying, interpreting, and monitoring compliance with NOM035
• Assist with drafting job descriptions and evaluations
• Collaborating with managers on the annual salary strategy

Learning and Development (L&D)

• Under direction and in partnership with Corporate L&D team:
• Coordinating ongoing L&D programs, including communication with participants and managers, organizing venues, registration and monitoring of enrollments, preparing materials, and follow-up evaluations
• Identifying and assessing training needs
• Evaluating feedback from training sessions and making improvements
• Establishing relationships with providers to meet training needs
• Participating in Managerial meetings and training or safety committees as needed

What You Will Bring:

• Bachelor´s Degree in Administration, Human Resources Management, Labor Relations or any related to the field.

• Minimum of 5 to 7 (five to seven) or more years related practical experience with another employer.

• Experience with NOM 035 / Learning and Development / Talent Management / Organizational Development

• Advanced English level is required

What We Bring:

• Monthly based gross salary.
• Superior benefits such as Major and Minor medical expenses insurance / Dental and Visual insurance (Family Plan) / Life insurance / 20 Days for Christmas Bonus / Food Coupons and others.

• Career Development
• Training and Education
• Ownership Opportunities

Additional Perks Offered:

• • Hybrid work model, flexibility to work from home, allowing for a better work-life balance.
  • A collaborative and supportive culture, where you will be encouraged to bring new ideas and interact with our people in Mexico, US and India.
  • As part of a multidisciplinary team, you will experience exciting projects from start to finish and interface directly with some of the most forward-thinking clients in the world.
  • SSOE Employees Clubs. Participation in various type of activities to foster a sense of community: volunteering, family and holiday events, Diversity, Equity, and Inclusion programs.
  • Recognition and Rewards, the company values its employees’ contributions and regularly recognizes and rewards their hard work through attractive incentives.